Terms and Conditions

Welcome to AfriSun Lighting. These Terms & Conditions govern your use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.

1. General

AfriSun Lighting operates as an online retailer of solar lighting, electrical lighting, security lighting, and related products.

By using this website, you confirm that:

You are at least 18 years of age or have permission from a parent or legal guardian.
You have the legal capacity to enter into binding agreements.
The information you provide is accurate and complete.

2. Products and Availability

We make every effort to ensure that product descriptions, specifications, images, and pricing are accurate.

However:

Product images are for illustrative purposes only.
Actual product colours and finishes may vary slightly.
Stock availability is subject to change without notice.

AfriSun Lighting reserves the right to discontinue products or limit quantities at any time.

3. Pricing

All prices are displayed in South African Rand (ZAR).
Prices include VAT where applicable unless otherwise stated.
Prices are subject to change without prior notice.
Promotional pricing may be offered for limited periods.

Should a pricing error occur, AfriSun Lighting reserves the right to cancel the affected order and issue a refund where necessary.

4. Orders

An order is only confirmed once payment has been successfully received and verified.

AfriSun Lighting reserves the right to:

Refuse or cancel orders.
Limit quantities purchased.
Reject transactions suspected of fraud or misuse.

Should an order be cancelled after payment, a refund will be processed to the original payment method.

5. Payment

We accept secure online payments through approved payment gateways.

By submitting payment information, you warrant that:

You are authorised to use the payment method provided.
The payment details supplied are accurate.

AfriSun Lighting does not store customers' banking or card details.

6. Shipping and Delivery

Delivery estimates are provided as a guide only.

AfriSun Lighting is not responsible for delays caused by:

Courier services
Weather conditions
Public holidays
Industrial action
Circumstances beyond our reasonable control

Ownership and risk of the products pass to the customer upon delivery.

7. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Customers should inspect products upon delivery and report any damages, shortages, or defects within 48 hours of receipt.

8. Warranty

Where applicable, products are covered by manufacturer warranties.

Warranty claims may be declined where:

Products have been altered or modified.
Incorrect installation has occurred.
Damage resulted from misuse, neglect, or accidents.
Normal wear and tear is involved.

Customers may be required to provide proof of purchase for warranty claims.

9. Installation and Product Use

Customers are responsible for ensuring that products are:

Installed correctly.
Used according to manufacturer instructions.
Installed by qualified professionals where required.

AfriSun Lighting shall not be liable for damages resulting from improper installation or misuse.

10. Limitation of Liability

To the maximum extent permitted by law, AfriSun Lighting shall not be liable for any:

Direct losses
Indirect losses
Consequential damages
Loss of income
Loss of profits
Business interruption
arising from the use of our website, products, or services.

Nothing in these Terms & Conditions limits rights provided under South African consumer protection legislation.

11. Intellectual Property

All website content including:

Logos
Images
Product descriptions
Graphics
Text
Branding

remains the property of AfriSun Lighting or its licensors.

No content may be copied, reproduced, distributed, or used without prior written permission.

12. Privacy and Data Protection

AfriSun Lighting respects your privacy and processes personal information in accordance with the Protection of Personal Information Act (POPIA).

By using this website, you consent to the collection and use of your information for the purpose of:

Processing orders
Providing customer support
Improving our services
Marketing communications (where consent has been provided)

13. Promotional Offers

Promotions, discounts, and special offers:

Cannot be combined unless stated otherwise.
May be withdrawn or amended at any time.
Are subject to product availability.

14. Website Use

You agree not to:

Use the website for unlawful purposes.
Attempt to gain unauthorised access to the website.
Introduce malicious software or harmful code.
Interfere with website functionality.
Any misuse may result in restricted access and legal action where applicable.

15. Governing Law

These Terms & Conditions are governed by the laws of the Republic of South Africa.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the South African courts.

16. Changes to Terms & Conditions

AfriSun Lighting reserves the right to update or amend these Terms & Conditions at any time.

Changes become effective immediately upon publication on the website.

17. Contact Us

AfriSun Lighting

📧 Email: info@afrisunlighting.com

📞 Phone/WhatsApp: +27 71 801 7325

🕒 Business Hours:
Monday – Friday
08:00 – 17:00